Our goal is for every member to achieve maximum benefit from this program and we have put a team of resources in place to help ensure that outcome. However, we also recognize that this program may not sufficiently address each person’s situation and unique circumstances. Because of this, we offer an unconditional 30-day money-back guarantee for the Pain Fix Protocol Program. If, at any point during your first 30-days, you realize that this program is not for you, simply notify our customer service team at [email protected] and they will be happy to arrange a full refund for you.
The Active Traction Unit (ATU) comes with a 14-day money back guarantee. If you’re not happy with your ATU for any reason during this time period simply notify our customer service team at [email protected]. Please note, return shipping and any costs associated with it are the sole responsibility of the customer.
Please note the following conditions for Refunds apply:
Approved refunds will only be made to the original purchaser and to the original instrument of purchase (i.e. bank card) used in the initial purchase.
We reserve the right to accept or decline any order for any reason.
The Pain Fix Pillow is guaranteed to be free of any material or craftsmanship defects. Pain Fix Protocol will repair or replace the item if it is found to be defective. You should inspect your pillow immediately after receiving it – before sleeping on it. If you’re not happy with your Pain Fix Pillow for any reason, simply notify our customer service team at [email protected]. Please note, return shipping and any costs associated with it are the sole responsibility of the customer.
Please note the following conditions for Refunds apply:
Approved refunds will only be made to the original purchaser and to the original instrument of purchase (i.e. bank card) used in the initial purchase.
We reserve the right to accept or decline any order for any reason.
For nutritional supplement purchases, we offer a 30-day refund window only on unopened supplements. Any opened supplements are not eligible for refunds at any time. For refunds on unopened supplements, the customer is responsible for paying for return shipping. If you purchase supplements along with an online program, or if you receive supplements as a bonus gift when purchasing a program, the online program guarantee and the supplement guarantee are two separate policies. (See #1 above for our refund policy on online programs. See #2 above for our refund policy on nutritional supplements.) If you ask for a refund on a program after receiving supplements in your purchase package, you must also return the supplements unopened and unused in order to receive a full refund. If supplements have been opened, used, or are not returned to us, you will be charged for the cost of those supplements.
The Pain Fix Protocol blends the latest scientific research with essential concepts from the fields of natural movement, evolutionary health, nutrition, spinal hygiene, self-care and human performance. The Pain Fix Protocol goes beyond just treating pain, and instead, effectively treats the whole person.
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